KABUL, E.; ACUNER, D. SAĞLIK KURUMLARINDA BEKLENEN VE ALGILANAN HİZMET KALİTESİNİN SERVQUAL ÖLÇEĞİ İLE ANALİZİ. Euroasia Journal of Mathematics, Engineering, Natural & Medical Sciences, [S. l.], v. 7, n. 10, p. 18–34, 2020. DOI: 10.38065/euroasiaorg.208. Disponível em: https://euroasiajournal.org/index.php/ejas/article/view/69. Acesso em: 18 nis. 2024.